Advice firms who neglect to invite all their clients to give feedback are only cheating themselves, says Rob Heath, Director …
Networks have always been faced with an additional challenge to directly authorised firms. How to ensure their Appointed Representatives (ARs) …
Clear and effective communication has always been important in the provision of financial advice. Clients need to understand the advice …
In 1960 the US Navy coined the phrase, “keep it simple, stupid”, for the design principle that underpinned the design …
The decision to take on a new client has never been more important than right now. Consumer Duty places a …
Written by Rachel MacRae, B-Compliant As the Consumer Duty deadline creeps closer, time is running out to deliver the relevant …
Fixed fees have been around for a long time. Some advisers have been working on a fixed fee basis, with …
As financial advisers prepare for the implementation of Consumer Duty, one of the most significant challenges they face is demonstrating …
Financial literacy plays a critical role in ensuring clients make informed decisions, ultimately leading to better financial outcomes. But is …
Does Consumer Duty herald the end of percentage-based charging and cross-subsidies between clients? Rachel MacRae, Compliance Consultant at B-Complaint thinks …
Discover tools that increase prospect conversion, recommendations and power Consumer Duty requirements.
